Belkin / Linksys
Network Map for Linksys Smart Wifi
challenge:
Users felt the Linksys Smart Wi-Fi Device List, a dashboard of connected network devices, was boring, dated, and had limited functionality.
goal:
Provide a device centric control interface within Linksys Smart WiFi to view and manage device features, status and notifications.
process:
User Research, design socialization, UX design, Facilitation with Engineering
results:
Network Map, a UI that presented the router as the center of the network with all connected network devices associated around it.
Notification system
Enabled device’s current status and band (2.4, 5.0)
Right click menu for device specific actions
Filtering capabilities for connection type and device type
Bandwidth usage feature
Over time, Belkin WeMo device integration
Device List - Linksys Smart Wi-Fi network device view prior to Network Map
“Network Map... It’s a quick, easy way to get an overview of your network topology.”
my role:
User Research, design socialization, UX design, Facilitation with Engineering
WRT1900AC Router release
goal:
Innovate on the legendary Linksys WRT brand, introducing a high-performance AC router with enhancements to Linksys Smart Wi-Fi and the option for OpenWRT.
process:
User research, solicitation of feedback, UX design, iteration.
results:
Re-release of the Linksys WRT brand and the WRT1900AC.
Redefine the end-to-end CX. The entire experience was finely groomed - from the New and improved industrial design with massive throughput
Reimagined marketing and in-store presentation, and unboxing experience, through device setup
Linksys Smart Wi-Fi updates and advanced capabilities only available on the WRT routers.
“Not surprisingly, the WRT1900AC has an easy and friendly user interface, one that Trusted Reviews calls “the most intuitive router UI.”
my role:
ID team collaboration, UX design, illustration, documentation
Linksys rebrand
goal:
To apply revised branding to all Linksys products, interfaces and related printed collateral.
This was less a design effort and more a collaboration with various teams to exchange the branding Linksys products, router management interfaces for desktop and mobile, setup software, printed setup guides and all related device illustrations.
my role:
Internal audit of all Linksys software solution properties, creation of the appropriate branded asset from marketing logo lockups and coordination of handoff of assets to development.
Device setup
Similar to my time at Cisco, while at Belkin, I worked cross-functionally and I managed the UX design and illustration for all Linksys device setup workflows. This included photorealistic device specific diagrams used in the setup software and in-box Quick Setup Guides (QSG). The included software was either Cisco Connect or Linksys Smart Wi-Fi based and involved upwards of 25+ different products.
Device and Connection filter module.